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H-D was sued for being much too aggressive in telling owners "if you modify your motorcycle with Non-H-D parts you void your warranty. The FTC ruled against Harley. I've included the highlights from the Law Abiding Biker report below.
https://www.lawabidingbiker.com/harley-davidson-warranty-ftc-epa/ If you don't listen to Ryan and Law Abiding Biker, you should.
Harley-Davidson Is Getting Sued!! This Affects All Motorcycle Owners! Warranty Issues! August 29, 2022 By Ryan Urlacher 1 Comment Harley Davidson Warranty
Harley-Davidson (HD) entered into an agreement with the Federal Trade Commission (FTC) on June 23, 2022. This relates to all Harley warranties and if you’re a Harley owner this is absolutely must-know information. (see video below) INTRODUCTION: As part of this agreement, HD agreed to the findings that it had violated the Magnuson-Moss Warranty Act when it forced warranty-holders to buy only Harley-Davidson branded parts or lose warranty coverage. Let’s start by discussing what the Magnuson-Moss Warranty Act is. The Magnusson-Moss Warranty Act basically prohibits manufacturers from requiring consumers to use only original equipment parts or services to keep their warranty....
This means you can service your own motorcycle and use aftermarket parts without automatically voiding your warranty. ....
The FTC filed an administrative complaint against HD for illegally restricting customers’ right to repair their Harley’s. The FTC’s complaint said warranties on HD bikes included terms that made buyers believe their warranty would be voided if they used independent dealers for parts or repairs. So, the FTC ordered HD to fix warranties by removing illegal terms and recognizing the right to repair, come clean with customers, and ensure that dealers compete fairly with independent third parties. While the FTC took action against Harley-Davidson, the organization does not have the authority to recover consumers’ damages. A federal lawsuit filed against HD in Wisconsin’s Eastern District Court last week seeks to recover any damages consumers who bought a Harley motorcycle from Aug. 1, 2018, up until now may have faced. A second lawsuit was filed in California's Northern District Court. The lawsuits claim owners paid more for genuine HD parts, as compared to aftermarket parts, in fear of their warranties being voided...
The next question is; Can a motorcycle manufacturer void your warranty for installing non-OEM aftermarket parts on your motorcycle, such as headers, mufflers, intakes, handlebars, stereos, cams, and even EFI tuner? They can deny any warranty claim if they determine the aftermarket parts you added to your bike caused the damage. Let’s start with mufflers as a general example. Let’s say you put aftermarket mufflers on your Harley and the transmission goes bad suddenly. I think it’d be fair to say that mufflers did not cause a transmission failure, so you “should” be covered under a warranty. Or, you do an aftermarket stereo install and your engine then has a major failure. I think it’d be fair to say that a stereo install has nothing to do with the engine failure and thus you should be covered under a warranty. Now, let’s say you do a cam upgrade and afterward the engine has a catastrophic failure to a push rod. I think it’d be fair to say that the new cam upgrade caused the engine failure and you’d not be covered under a warranty. The real question then is, does simply doing a non-motor upgrade like stereo install or handlebars for example, automatically void your powertrain warranty or overall warranty? No, those upgrades do not affect the powertrain, thus you should not have your warranty voided. The next question is, does simply doing a powertrain upgrade such as a cam upgrade for example, automatically void your powertrain warranty? No, not by itself, however, you must remap your EFI after an upgrade like that and if you were to use a non-EPA compliant tuner, your powertrain warranty will be automatically voided by Harley-Davidson. t. Because you’re the one that will have to find and hire an Attorney that may be willing to file a lawsuit.
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